Working With Us
Step I: Initial Consultation
Before beginning any project I will don my snappy business clothes and come to your residence or office for a one-and-a-half-hour design consultation.
Please don’t worry about the “BEFORE” state of your space because that’s why I’m there.
I’ll review your :
- Aesthetic and functional needs for your space;
- Explore your personal preferences and lifestyle;
- And discuss your project budget and timeline.
This is also your opportunity to ask any questions, show us pictures you like and tell us why your mother-in-law is driving you nuts.
Before I conclude, I’ll give you three fabulous ideas for your space, photograph it and then go back to our office and think up more creative ideas to share with you.
Your fee for this consultation is $150.00 which is credited back to you if you decide we’re a match and you’d like to engage Soul Interiors Design to execute your vision. Many people have.
Step 2: Interior Design Proposal
Following our initial consultation, and after you get even more frustrated looking at your space and decide you need professional help, I’ll provide you with an:
- Estimated Budget of our Professional Design Time
- Detailed outline of the Scope of Work
- Samples of Deliverables (i.e. drawings, specification binder, etc.)
- Client References
If you have a spouse or partner, it’s a good idea to have them participate in this important meeting. I want everyone to feel comfortable with their investment and timeline, and know who we are before we walk in your house or office at 7:00 a.m. with a tray full of Ventis.
Depending on your scope of work, project budget and how nice you are, we’ll offer you one of three ways to work with us — flat fee, hourly, or by the day (half-day and telephone consultations are also available and detailed under Services and Packages).
If, for some reason, you decide we’re not the right design team for your project (I think it happened once) I’ll be happy to recommend two other professional interior design colleagues in our local American Society of Interior Designers (ASID) chapter to assist you.
The bottom line is that I want your collaboration with a professional interior designer to produce the best possible result. It’s good for business and good for you!
When you’re interviewing any designer, be sure to give careful consideration to their work experience, professional business practices, design aesthetic and compatibility with YOU. It is not just about pretty portfolio pictures! It is a business relationship and you must feel comfortable and confident in the professional you hire.
You can read about some of our client success stories by clicking on What Clients Are Saying.
Step 3: Letter of Agreement & Project Retainer
Ok, you’ve said “Let’s Dance.” What’s next? You’ll receive a Letter of Agreement with a request for a Project Retainer. Our Letter of Agreement details the terms of conducting business with us.
The Project Retainer is your initial financial deposit which signals your intent to proceed with your project and to reserve your time with us.The amount of the project retainer varies based on your scope of work and is credited against your final payment at your project’s conclusion.
Following receipt of your signed Letter of Agreement and Project Retainer, we are off to the races. We’re usually so excited and full of creative ideas that we can’t wait to get started.
Step 4: Estimated Project Budget
Once your project begins, we’ll provide you with a Project Budget. The Project Budget will outline the estimated price of purchases and any sub-contractor labor needed. Together, we’ll review it and make recommendations on where best to invest your money so you get the most bang for your buck.
Be assured, we are picky, picky so any vendors and/or sub-contractors we team with to create your new space meet our high standards of customer service, professional licensing and excellent job performance.
If your job necessitates the use of an architect, general contractor or structural engineer we’ll assist you with referrals and securing their bids.
Once we have all the estimates in hand we’ll provide you with a final Estimated Project Budget for your approval. And then the fun begins!
Step 5: Project Commencement
Depending on the size of your project and your availability, we’ll schedule needed client meetings to keep your job progressing and receive your feedback.
We want your feedback during the process and hope you’ll trust us even if we push you a little out of your comfort zone to try a new color palette, different layout or innovative building material.
Communication. Trust. Collaboration. We have found these three strategies to be the keys to a successful design project. It’s that simple. Oh, and gooood coffee.
Step 6: Project Completion
Nothing makes us happier than to have our client absent the day of their installation of new furnishings and fixtures, and then they come home or back to their office, and WOW!
It’s called the “Big Reveal.” It’s magical to see the look in a client’s eyes and the smile on their face when they look around their space and say “I can’t believe it’s the same space!” Be still my heart.
But rest assured, our job doesn’t end when your project is completed.
We want your new home or office environment to look fabulous and remain functional for years to come so we’ll be invited back for Thanksgiving Dinner.
As such, we are only a phone call away to assist you in maintaining your new interiors so you receive years of enjoyment from your new space.